PRIVACY POLICY
Last Updated: August 15, 2026
Kingdom Chaos ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, enroll in mentoring programs, purchase merchandise, or interact with our media and services.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.
1. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Information") in the following ways:
Information You Provide Voluntarily:
Contact Details: Name, email address, phone number, and physical mailing address provided when submitting forms, booking appointments, subscribing to newsletters, or contacting us.
Mentoring & Intake Data: Names, relationship status, wedding dates, intake notes, and background information submitted during enrollment for premarital or marriage mentoring.
Billing & Payment Information: Payment card details, billing address, and transaction history provided at checkout. (Note: Payment transactions are processed through secure third-party processors; we do not directly store full credit card numbers).
Store & Purchase Info: Shipping address and order details for merchandise orders.
Information Collected Automatically:
Usage Data: Device information, browser type, IP address, pages viewed, time spent on the site, and referring links collected via cookies and analytics software.
2. How We Use Your Information
We use the collected information for purpose-driven ministry and operational needs, including:
Delivering and managing premarital/marriage mentoring, officiant services, events, and retreats.
Processing payments, fulfilling store orders, and sending order confirmations.
Communicating with you regarding appointment scheduling, inquiries, updates, and customer support.
Sending periodic informational newsletters, podcast updates, and promotional communications (you may opt out at any time).
Improving website functionality, media content, and user experience.
Maintaining internal records, legal compliance, and security.
3. How We Share & Disclose Information
We value your trust and do not sell, rent, or trade your Personal Information to third parties for marketing purposes. We disclose data only in the following limited circumstances:
Third-Party Service Providers: We share necessary data with trusted vendors who assist in operating our business (e.g., scheduling software, payment processors, email deliverability platforms, merchandise fulfillment centers, and web hosting). These providers are bound by strict confidentiality obligations.
Mandatory Legal & Safety Disclosures: As outlined in our Terms & Conditions, confidentiality is not absolute. We may disclose your information if required by law or in good-faith belief that such action is necessary to:
Comply with valid legal process, court orders, or subpoenas.
Report suspected child abuse, child neglect, or elder abuse to appropriate state/law enforcement authorities.
Respond to threats of imminent physical harm to yourself or others.
Business Transfers: In the event of a merger, reorganization, or transfer of organizational assets, user information may be transferred as a business asset.
4. Third-Party Assessments & Tools
When participating in relationship tools or diagnostic assessments—such as the SYMBIS (Saving Your Marriage Before It Starts) assessment—your information may be processed directly through third-party platforms. Your interaction with those tools is subject to the privacy policies and security practices of the respective third-party providers.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and tracking scripts to personalize your experience, analyze web traffic, and optimize media delivery. You can set your web browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.
6. Data Security & Sensitive Data
We employ reasonable administrative, technical, and physical security measures to safeguard your personal data. However, no data transmission over the internet or electronic storage system is 100% secure.
Sensitive Data Disclaimer: Please refrain from sending highly sensitive personal health details, psychiatric records, or financial account credentials through unencrypted website forms or standard email communications.
7. Children's Privacy
Our website and services are intended for adult audiences and engaged/married couples. We do not knowingly collect or solicit personal information from children under the age of 13. If we discover we have collected information from a child under 13 without verification of parental consent, we will delete that information immediately.
8. Your Data Choices & Rights
Depending on your location and subject to applicable privacy laws, you may have the following rights regarding your data:
Access & Correction: Request access to or correction of the personal information we hold about you.
Opt-Out: Unsubscribe from marketing or newsletter emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.
Deletion: Request that we delete your personal information, subject to certain legal or operational exceptions (such as retaining tax or transactional records).
9. Changes to This Privacy Policy
Kingdom Chaos reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Kingdom Chaos Holdings LLC / Kingdom Chaos Media
Texas, United States
Email: info@kingdomchaos.com
Website: Kingdomchaos.com